Managed Services

We offer a full range of server, network, system and security management to our customers. The detailed offering are:

    Server Management
  • = To provide stringent security access control to all hardware with tight security procedures
  • = To provide daily servers health check with proper log system
  • = To provide daily backup tape replacement based on customer’s data backup policy
  • = To provide proper information asset registration and control based on customer’s Information Asset Protection Policy (IAPP) standard
    Network Management
  • = To provide internet access configuration and collaboration with the respective telecom operators e.g. point-to-point line configuration etc.
  • = To provide routers, switches and firewall etc configuration according to customer’s internal security policy
  • = To provide network troubleshooting and maintenance
  • = To provide internet connectivity and total network system performance tuning
    System Management
  • = To provide operating system installation, configuration and upgrading
  • = To provide system troubleshooting
  • = To provide regular security loophole and virus scanning
  • = To provide data backup event log checking services
  • = To provide disaster recovery plan with customer’s technical team
    Security Management
  • = To provide firewall, router and switch configuration based on customer’s IAPP standard
  • = To provide monthly or quarterly security loophole and virus scanning and reports
  • = To provide operating system, anti-virus software and other necessary system security upgrade e.g. service pack etc.
  • = To provide online dataflow monitoring service to detect possible hacking and virus attack activities