Managed Services
We offer a full range of server, network, system and security management to our customers. The detailed offering are:
Server Management
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To provide stringent security access control to all hardware with tight security procedures
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To provide daily servers health check with proper log system
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To provide daily backup tape replacement based on customer’s data backup policy
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To provide proper information asset registration and control based on customer’s Information Asset Protection Policy (IAPP) standard
Network Management
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To provide internet access configuration and collaboration with the respective telecom operators e.g. point-to-point line configuration etc.
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To provide routers, switches and firewall etc configuration according to customer’s internal security policy
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To provide network troubleshooting and maintenance
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To provide internet connectivity and total network system performance tuning
System Management
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To provide operating system installation, configuration and upgrading
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To provide system troubleshooting
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To provide regular security loophole and virus scanning
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To provide data backup event log checking services
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To provide disaster recovery plan with customer’s technical team
Security Management
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To provide firewall, router and switch configuration based on customer’s IAPP standard
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To provide monthly or quarterly security loophole and virus scanning and reports
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To provide operating system, anti-virus software and other necessary system security upgrade e.g. service pack etc.
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To provide online dataflow monitoring service to detect possible hacking and virus attack activities